The Bachelor of Science International Business Administration was assessed by Certiked VBI. Certiked convened an assessment panel which studied the self-evaluation report and undertook a site visit at the University of Twente in Enschede, The Netherlands on 5, 6 and 7 March 2019.

The panel found well documented internalisation goals and awareness of them among the majority of the stakeholders. Monitoring of these goals is adequately embedded in Plan-Do-Check-Act cycles. The programme has a twofold approach of internationalisation via managerial indicators and via the intended learning outcomes, which the panel appreciates.

The panel found that the intended learning outcomes of the programme and the learning objectives of modules are well aligned with each other as well as with the internationalisation goals of the programme. It also found integration of international and intercultural learning objectives in all modules. This implies that the gradual development and assessment of these capacities is very much integrated in the programme. The extent of integration regarding the development and testing and assessing the international and intercultural competences can be regarded as an exemplary practice.

According to the panel, the teaching and learning environment is very inspiring and adequate. It is realised in accordance with the integrative principles of TEM. The panel especially values the conditions TEM creates for integrating international and intercultural competences. According to the panel, this can be regarded as an example internationally.

The panel met very dedicated and qualified staff. Faculty have sufficient internationalisation experience, intercultural competences and language skills. The panel noticed willingness among the staff to continuously professionalise, educationally as well as regarding intercultural and international competences. The panel appreciates the active involvement of the staff with international entrepreneurial projects. The supporting services adequately facilitate staff in maintaining and updating their international and intercultural competences.

The panel observed that the composition of the student group aligns with the programme’s internationalisation goals, although it can be further optimised. Students have to gain appropriate internationalisation experiences. Services supporting students are adequate. The panel recommends to continue supporting the integrated international approach of the programme by further balancing the international composition of the student population.

To conclude, the panel is impressed by the alignment of goals and objectives and how they are materialised in the integrated approach of internationalisation through the TEM model. It values the monitoring of the programme and of the development of students and faculty. It also appreciates the supportive services offered to students and staff in order to realise the internationalisation goals.